LEGAL
Privacy Policy
At HX Group, we prioritise the protection of your personal information and respect your privacy. This policy outlines how we collect, utilise and safeguard the personal information you provide.
In compliance with the General Data Protection Regulation (GDPR), HX Group operates a hydrogen marketplace and exchange platform, including HXtrade and related services, from Masdar City, United Arab Emirates, with operations in Detroit, Michigan. This policy explains how we collect, use, and protect personal data when you visit our website or use our platform, and it is designed to meet our obligations under the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, for visitors and partners based in the European Union or United Kingdom, the GDPR.
We collect no identifying information unless you provide directly We also collect data automatically through cookies when you browse our site.
We use this data to operate and improve our platform, verify platform participants, process transactions, respond to inquiries, and send market updates or product news where you have agreed to receive them. We share data with partner organizations only as needed to deliver our services.
Data is stored using and retained only as long as necessary to meet the purposes above or our legal obligations under the UAE PDPL and, where applicable, the GDPR.
Under the UAE PDPL and, where applicable, the GDPR, you may request access to, correction of, or erasure of your personal data, and you may object to or request restriction of certain processing. You may withdraw consent at any time and, if unsatisfied with our response, lodge a complaint with the UAE Data Office or, for EU and UK residents, your local supervisory authority. To exercise any of these rights, contact us using the details below.
Our site uses cookies to keep you signed in and to understand how visitors use our pages. You can manage or disable cookies through your browser, though some features may not function as a result.
Changes and contact
We may update this policy and will post any changes here with a new effective date. For questions or to exercise your rights, contact us using the form on this website.