LEGAL
Privacy Policy
At HX Group, we prioritise the protection of your personal information and respect your privacy. This policy outlines how we collect, utilise and safeguard the personal information you provide.
What data do we collect?
HX Group collects personal identification information including name, email address and phone number.
How do we collect your data?
You directly provide HX Group with most of the data we collect. We collect and process data when you:
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Register online or place an order for any of our products or services.
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Voluntarily complete a customer survey or provide feedback via our message boards or email.
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Use or view our website via your browser's cookies.
How will we use your data?
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To process your order and manage your account.
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To email you with information on products and services we think you might like.
How do we store your data?
HX Group securely stores your data on our web servers. Once five years has expired, we will delete your data.
Marketing
HX Group may send you information about products and services we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may opt out at any time by contacting us.
Your data protection rights
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Access — Request copies of your personal data.
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Rectification — Request corrections to inaccurate or incomplete information.
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Erasure — Request that we erase your personal data, under certain conditions.
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Restrict processing — Request that we restrict processing of your data, under certain conditions.
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Object to processing — Object to our processing of your personal data, under certain conditions.
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Data portability — Request transfer of your data to another organisation or directly to you, under certain conditions.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information automatically through cookies or similar technology.
How we use cookies
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Functionality cookies recognise you on our website and remember your previously selected preferences.
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Advertising cookies collect information about your visit, content viewed and device — shared in limited form with advertising partners.
Managing cookies
You can set your browser not to accept cookies. However, in a few cases some of our website features may not function as a result.
Other websites
The HX Group website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
HX Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2025.
Contact
Questions about this policy, the data we hold or your rights? Email info@hxgroup.io.